Dell
Software today announced the
newest release of its Unified
Communications Command Suite, which adds analytics reporting for Office 365 for Exchange Online
and Cisco Unified Communications Manager to Dell’s cross-platform analytics and
diagnostics solution. Unified Communications Command Suite 8.1, the market’s
only solution to offer analytics and diagnostics across both Microsoft Exchange and Lync, now expands an
organisation’s capability to harness the valuable intelligence in its unified communications
systems to increase user productivity, encourage adoption, protect sensitive
information, increase ROI, and plan for future growth and migrations.
Today’s organisations
invest heavily in unified communications and typically have a variety of
systems in place across the organisation, yet lack accurate insight into who is
using which platform, or how it’s being used. The result is lost productivity,
increased support man-hours and millions of dollars in software platform costs
and renewals.
With the looming end
of support for Windows Server 2003, increased adoption of Office 365, and
Exchange 2016 on the horizon, organisations are considering multi-UC platform
migration paths that will support evolving business needs and better prepare
for future growth. UC Command Suite delivers accurate insights into the already deployed various UC
communication platforms - including which offices, departments, and cities are
using specific platform features - to help businesses determine where to
increase investment and where to eliminate platforms not being used. These
insights help organisations better prioritise, anticipate capacity planning for
the future environment, and enforce better communications and data loss
prevention policies as they plan for their next migration path. Additionally,
these UC insights help drive the cross-platform adoption and usage to realise
the maximum return on investment.
Dell’s UC Command
Suite 8.1 is a future-ready solution that delivers a truly cross-platform
unified communications analytics solution that provides significant insights
and comparisons of usage trends and chargebacks across Office
365 Exchange Online, Exchange
on-premises, Lync/Skype for Business, and even Cisco Unified Communications Manager. This single solution
helps organisations make informed decisions about their evolving unified
communications strategy, and better plan for business growth.
Commenting on the
Suite, Senior Product Architect and
Microsoft Lync MVP, Dell Software, Curtis Johnstone, said “Organisations are looking to Office 365
and Cisco UC, along with Microsoft Exchange and Lync/Skype for Business, to
make life easier and enable better communication and collaboration among
employees. To understand the true value and impact of all of these unified
communications systems within the organisation, it is critical to have a single
source of truth that aggregates usage, trends and adoption data to enable
better business decisions, enforce communication policies and rationalise and
standardise the organisation’s UC investment. With the addition of
support for Office 365 and Cisco UC Manager, Dell’s Unified Communications
Command Suite 8.1 provides that single cross-platform analytics and diagnostics
solution, and continues Dell’s expansion of this unique cross-platform
offering.”
As more organisations
look to migrate to Office 365 and Exchange 2016, UC Command Suite enables them
to plan for a successful migration with reduced risk by assessing their
Exchange environment today, and providing ongoing analytics on communication
consumption, security policy adherence and workforce activity in the new
environment tomorrow. UC Command Suite’s newest features include Office 365 native support which Enhances
understanding and insights into Office 365 Exchange online environment.
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